F.A.Q.
Authorization
Go to /sign-in . In this window, enter your e-mail address, password, and captcha. Click the Login button.
You logged in to your account.
Now you can make a deposit or start trading.
We also
recommend you to log into your personal account and enable the
two-factor authentication.
More information can be found at
the link: /about
Go to /sign-up . In this window, enter your e-mail address, password, password confirmation, captcha and agree to the Terms of Use. Click the Sign Up button.
Check your e-mail in several minutes. Click the activation link.
Welcome to the Exchange!
Please check the Spam folder first. If you still can not find our e-mails, please contact support.
Pin-code is our main security element, so its recovery takes place privately.
Please write your e-mail address and the reason you cannot access it to our e-mail , indicate your latest deposits and actions on the account, how replenishments were made, their amount and screenshots.
Also, you can use the link for password recovery - /forgot-password
Deposit / Withdrawal
Go to the Balance tab and click on the "Withdraw" next to the desired coin, enter the address and the amount.
After the identity verification, all applications will be made within 24 hours.
This option is not available. You can still contact our support, we will do everything possible to help you solve this situation.
Go to the Balance tab at the top of the page. To replenish your balance, click "Deposit" next to the desired coin.
Referral Program
Referral Program is an opportunity to make money with your friends!
Referral - a member of the affiliate program, registered by the recommendation of another member.
- Tell your friends about us;
- They need to register by your referral link;
- You will receive 40% of the amount of fees paid by them;
- Your trade commission will be 0.1%.
Select the “Referral Program” section In your account. Here you can find the information about your referrals (invited users), as well as your personal referral link is displayed here.
To invite a new referral, just share this link (by copying it or making a repost in social networks). After your referral registers with your link, information about it will be displayed in the “Details about referrals” section (your referrals).
Congratulations! You have become a member of the Referral Program. Now you will receive a 40% cashback from the commission paid for each transaction made by your referral!
Staking Service
Staking is the process of holding funds in a cryptocurrency wallet to support the operations of a blockchain network. For more on staking, please refer to Binance Academy.
To create an staking order, you must go to the Staking page and select a coin, the desired plan and pay for the order.
The duration of the order is unlimited. You can cancel staking order at any time.
General Questions
At the bottom of the page, select the section:
Then the online application form will open.
Requirements to list your coin/token
1. Your project should have a website containing your contact information and a detailed description of the idea. Also official Reddit and Bitcointalk threads for your project are required, as these are respectable and popular discussions platforms.
2. Your request will be reviewed within a week, and you will receive our reply to the email that you indicated in the form. Please note this email should have the same domain as the official project website.
Expect an answer within a week.
Before entering the exchange, each Cryptocurrency must prove its usefulness, value and liquidity in order to further support the customers' demand.
In addition, the coin that applies to be listed must be reliably protected. The project code must be public and verified.
For the convenience of our users, we have a customer support service that works 7 days a week and 24 hours a day without breaks and holidays. If you have any questions, wishes or suggestions, our specialists are always ready to help you with any problem, and also to hear your suggestions for improving the service. We will do our best to reply ASAP.
Unfortunately, this option is currently unavailable on our exchange.
Secure your funds
Download the Google Authenticator application from Play Market or AppStore. Go to your Account (to do this you need to click on your email in the top right corner)
and then choose the Security section.
Scan the QR code in the downloaded application or enter the number manually. After the "" tab appears in the app, enter the authentication code in the “Please Enter Key” field. All set, you enabled the two-factor authentication!
Yes! The main priority in our work is the security of our clients' personal data and security. We use advanced methods and technologies in the field of security. We implemented two-factor authentication technology to protect your accounts, as well as Anti Phishing, which helps to ensure the reliability of our exchange. More than 95% of all currency is stored on cold wallets. WAF (Web Application Firewall) - a protective screen of a Web application that detects and blocks hacker attacks.
Two-factor authentication is an additional resource that allows you to access your account, even if someone else has access to your password. When you log in to your account, you will be offered two pieces of information: your password and a 6-digit authentication code. The authentication app generates new authentication code every 30 seconds. We strongly recommend that all our users enable this security feature to prevent any potential unauthorized access to their accounts. This function is necessary to ensure the security of your assets, so please take the time to set it up as soon as possible!
Know your
customer (abbreviated KYC) is the term of banking and exchange
regulation for financial institutions and bookmakers, as well as
other companies working with private money, meaning that they
must identify and establish the identity of the counterparty
before conducting a financial transaction.
This requirement
extends to obtaining reasonably complete information about
counterparties-legal entities, the nature of their business and
certain business transactions for which a financial transaction
is being conducted.
Currency operations